Est. 1982                

              Better Business Bureau A+ Rating & Veteran Owned

                  262-542-1110

      **** We Make Computers Run Like Deer ****

Home Products References Background Services Troubleshooting Rates Remote support

             

We can log into your computer remotely and help you anywhere you are worldwide.

    Our most popular Client Support plan includes..

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$10 monthly to stay connected - $30 billed in advance quarterly
Does not include any help sessions

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$25 minimum for 15 minutes + $1.50 per minute after 15 minutes ($90/hour)
I am not always available when you call so you may have to wait
(the $10 monthly gets you instant connection when I am available BUT NOT instant service)

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Priority RUSH help me now rate is $40 minimum first 15 minutes + $2 per minute after 15 minutes ($120/hour)

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You don't need to do anything to get quick help - just call me with your computer on

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You can leave your computer on and call or email me from anywhere else to have me help you

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Service is for only one computer per account - cannot combine computers

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I can login and work 24/7 without you present if your computer is on

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Much quicker as we don't have to install software each time

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You can turn off my access to your computer at any time on your Windows Taskbar

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Our software remains installed and ready for us to log in to your computer at any time without you

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Prorated refund if you discontinue service
 

    Or..

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$45 minimum 30 minutes + $1.50 per minute after 30 minutes ($90/hour)

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Priority RUSH help now rate is $60 minimum first 30 minutes + $2 per minute ($120/hour)

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Billing starts when we begin connecting

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We can chat in the app or talk on the phone during the session

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You can end my help & billing at any time during the session

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You need to be present at your computer to accept connection

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The remote connection software automatically uninstalls when the session ends

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I no longer have access to your computer after the session ends

        On your web browser go to assist.dualmon.com/cdr and enter the 9 digit assist code that I will give you