 |
$10 monthly to stay
connected - $30 billed in advance quarterly
Each help request that I have to connect has a $25 minimum (quick phone
answers are free) |
 |
$25 minimum for 15
minutes + $1.50 per minute after 15 minutes ($90/hour)
I am not always available when you call so you may have to wait
(the $10 monthly gets you instant connection when I am available BUT NOT
always instant service) |
 |
Priority RUSH help me now rate is $40 minimum first 15 minutes + $2 per
minute after 15 minutes ($120/hour) |
 |
You don't need to do
anything to get quick help - just call me with your computer on |
 |
You can leave your
computer on and call or email me from anywhere else to have me help you |
 |
Service is for only one
computer per account - cannot combine computers |
 |
I can login and work
24/7 without you present if your computer is on |
 |
Instant connection as we
don't have to install software each time |
 |
You can turn off my
access to your computer at any time on your Windows Taskbar |
 |
Our software remains
installed and ready for us to log in to your computer at any time without
you |
 |
Remote help ONLY - Does not include in store
support
Click here
assist.dualmon.com and enter
the 9 digit assist code that I will give you |
 |
$45 minimum up to 30
minutes + $1.50 per
minute after 30 minutes ($90/hour) |
 |
Priority RUSH help now rate is $40 minimum first 15 minutes + $2 per
minute ($120/hour) |
 |
Billing starts when we
begin installing the software (usually takes 10-15 minutes) |
 |
We can chat in the app or
talk on the phone during the session |
 |
You can end my help &
billing at any time during the session |
 |
You need to be present
at your computer to accept connection |
 |
The remote
connection software automatically uninstalls when the session ends |
 |
I no longer have
access to your computer after the session ends |